kenmore elite refrigerator compressor failure lawsuit
If you dont find continuity, replace the fan or just the motor. Examine the rubber door seal (gasket). I didn't spend Kenmore Elite money to get an LG but that's a different story. They could have sent a new one by the time this 8 weeks expires and pray this gets resolved then! I have bought two Kenmore Elite Refrigerators and both compressor has went out , and I am having a hard time getting them fix I haven't the Item a year before they go out, I need them fix. They must pay!!!! The compressor was confirmed by an independent repair man as needing to be replaced at the cost of nearly $1200, today, October 21, 2022. Needless to say, I will never engage in a product or service from Sears. In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the . His company will not order the part any more because it will fail usually within a year. The ice maker gets its water from the houses main supply line, and a blockage in the valve that lets the water into the fridge could be the reason for your machines failure to manufacture ice. Due to the volume of these fridges dying it took 6 weeks to even get a sears repairmen to come look at it and another 6 weeks to get the parts in due to the backorder backlog. My issue is the machine will not stop running and its making a grinding noise. They won't even provide me with a new compressor.They won't help period. Paid over 2800.00 for it and was assured by the sales person that the problems with the compressor had been corrected on these newer model. Kenmore fridge making noisy or loud sounds is typically caused by a filthy or dirty compressor. If something is obstructing the flow, it will result in low flow. of course lost a fridge full of food. Check the door switch, since most refrigerators prefer not to run the condenser unless the door is positively closed. Did research and troubleshooting online and most issues are the Linear Inverter Compressor or the PCB. Don't use either!!!!!!!!! There has been multiple recalls, lawsuits etc for years. This company used to be great and now it is horrible! Purchased kenmore elite 795.73157.610 in october 2017 for 3000. Your Kenmore refrigerator and the label on the refrigerant you buy will let you know the amount to add. TransUnion Credit Reports. I can hear a fan running or maybe the compressor. The tech informed us that he had been running across this issue several times, stating that before or right at the 1 year manufactured warranty the LG motors were going bad. We paid the service charge and then try to set up the repair date and that when we found out from the service provider they were not going to repair the refrigerator. This 10 day wait was supposed to be and "expedited" appointment. Please let us know how to proceed based on your experience? Always have trouble with the icemaker fill tube heater. We were left with over $300 worth of spoiled food that we were never compensated for, even though the extended warranty claims to cover lost food. Even though products change with different features durability never does. We are still waiting for repair. Follow the steps in this video to test your refrigerator compressor successfully. I would like to join the class action law suit against LG faulty compressors. If you notice any issue with a Kenmore refrigerator compressor, it is best to fix it as soon as possible. Well I thought I bought a reliable Kenmore fridge? Have been 3 months without a refrigerator and Sears still will not repair the faulty compressor in our Kenmore Elite french door refrigerator. After 4 phone calls to Kenmore who repeatedly transferred call without checking for recall, on the 4th call I was told there is a recall. then the ice maker has stopped working and now it is throwing another code f dh and shuts the water dispenser down. A dirty compressor is frequently the source of the loud humming. I invested in a new refrigerator 5-6 years ago Thinking I would be set for many years. Kenmore kept saying Warranty and I kept saying Recall. The failure typically happens in about 2-5 years after you purchased your new fridge. NEVER ever would I recommend LG. FOR IMMEDIATE RELEASE. Called local service technician and he confirmed compressor is bad and his advice was to junk this refrigerator and buy a different brand because the new compressor (which we would have to pay labor to install) would also most likely fail in 2 years. Sad that foreign made products are made so inferior. Make sure you clean them once every 6 months or 12 months. We were NEVER given a recall notice by Sears for them to come and correct this dangerous matter that they knew about. An example of data being processed may be a unique identifier stored in a cookie. The fridge varies in the high 30s. He was retired and had just found out he had a terminal illness. same problem. I have model#. And once they realize that the compressor is bad they have 30 days to refund your 169.00 by law its a recall issue. Zurn Plumbing . Make sure the thermostat is in the correct setting. Bought a Kenmore Elite (model: 79572489411) bottom freezer in 2016. Model #LFX2595OTT. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. Our frig is only 4 years old! My compressor stop working after 2 years. 4mo ago water stopped dispensing, thought it was clogged. The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. I have call several times. Paid $2995.00 and it lasted until Feb 18, 2020. After 3 phone calls to Sears, over an hour of time & getting transferred continuously & speaking with at least 7 people, Ive been told different things & now Im told the parts wont be covered even though my written warranty says 7 years on the compressor. 5 years ago from Sears. Elite Fridge, Oven, Microwave and Dishwasher. By the next day, the freezer was thawing and the fridge was no longer cold. Purchased a Kenmore Elite 3 door bottom freezer in 2015. A faulty compressor means the refrigerator is not able to stay cold thus causing loss of food. Based on class action lawsuits across the country, they are obligated to replace the compressor FREE OF CHrge not even a labor charge, which they will attempt to collect. If all you do is replace . It sounds as though the motor is still working but it is not cooling, and it regularly and repeatedly makes a strange sound. I purchased my Kenmore Elite 3 drawer fridge in 2018. When I questioned him about the brand of the replacement part, he informed us that he would be replacing the compressor with another LG compressor. According to Amey Park, one of the lawyers representing the plaintiffs, the lawsuit alleged that almost 1.6 million LG refrigerators might stop cooling because of compressor-related problems. We purchased Kenmore Elite 795.731 on 3/18/18 in January of 2022 it quit cooling, I called Sears but they would not cover any repairs. Lost all my food, why aren't we all suing LG and Sears for knowingly selling this defective product to us????? Technician says it is the compressor and 3 other parts. Purchased Kenmore Elite in November 2015 and it stopped cooling in less than 4 years. I have been calling every week trying to schedule a Technician to check it out. by | May 25, 2022 | fatal car accident in alvin, tx 2021 | catherine rusoff wikipedia | May 25, 2022 | fatal car accident in alvin, tx 2021 | catherine rusoff wikipedia @oldturkey03. I will never buy LG or Sears appliances again. Sears has given me the runaround on a warranty of a television I purchased after their technician said it should be replace vs ordering a part which never came. Purchased a Kenmore Model # 72595 in 2018. Not knowing how long the new compressor would last, I bought a Whirlpool refrigerator. We have called Sears several times to get an earlier appointment, which they assured us was a possibility and were met with nothing but frustration. Add me to the Class action lawsuit. He then informed us that our compressor was bad and that it would take a week for the repair work to be done. The repairman said they keep these replacement compressors in stock because so many LG compressors have failed. Purchased my Kenmore refrigerator ( 795.72493.611 ) less than two years ago and it died. First a compressor at under 2 years (which by the way took Sears 2 months to obtain a new part!) Now not quite 3 years later it has stopped cooling again. The tech said compressor is bad. Purchased grab-n-go kenmore elite in June 2016 for @ 2000 795-79033.411. The technician came and this time, he was over 2 hours late, no call or text. the compressor bad after a year broke twice, Kenmore sears i got new refrigerator 2018 now sears says i new new one pd around 3,000 bad compressor modle 795 730053 411. This is ridiculous especially seeing that they have known about these compressors for quite awhile! I then called Sears. Any idea how to be somehow compensated for major price of repair? Otherwise, contact a licensed appliance technician to run the test and replace the compressor if necessary. If there is a class action suite against LG refrigerator please notify me. Called Sears for service, they no longer service my area after my extended service lapsed in 2020. Lost a lot of food. And its sounds like its going to be not cheap to fix it! Bestseller No. And during normal operation, the refrigerator may lightly brush against surrounding surfaces and make a noise. The refrigerator stopped working. No repairman I have contacted will touch it. Our fridge was no longer cooling on October 22. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. $300. He replaced the compressor which cost me around $350. We requested a second visit, the same tech showed same story about the bad parts, this time I asked him again hiw can all these parts failed at same time. Put the new compressor in the space created by the removal of the old one. Purchased a Kenmore Elite Refrigerator in 8/2016, the compressor is out at exactly 3 years. Every part was replaced, Twice, if not more. It seems to be working, but I am nervous. Refrigerator Compressor Start Relay Kit. Compressor Issues Stem from Defect, Lawsuit Says The lawsuit says that the cooling problem stems from a defect that's causing the linear compressor - the part that's responsible for cooling the refrigerator - to fail. None available. Somebody should be held accountable as many people have said. After a number of calls with their off-shore team, we were sent a compressor (without the other required parts) early in the process. I just had to pay 500 for a new inverter- after waiting more than 2 weeks for the part, I have to pay another 250 for another board that the new inverter says was not working. They know they have a bad design, yet they don't stand behind it and just replace it with the same crappy compressor. Wonder why they are going out of business.hmmm. But he didn't bother to check anything - same "not cooling" is happening. 7/2022 stopped cooling and freezing, completely. Sears wants to charge me over $300 to fix this problem. To add insult to injury, the repair person told us "Your compressor is an LG compressor and these things are dropping like flies". I paid 2599 for a defective refrigerator and I am still paying for it in payments :( I had to threw everything away and I honestly don't know what to do as I cant afford another one right now!!!! Id love my money back . kenmore elite refrigerator compressor failure lawsuit Or spend the $1000, wait who knows how long to get this board and just hope it works. Repair tech came out and said its the compressor. SEP 20th, 2016 with home delivery and installation, has just failed to cool on July 9th, 2019. Without a refrigerator for a month???? This is still way under the 10 year warranty on compressors. Model # 795 74305 810. Purchased 3 year extended warranty also. I am now in the process of purchasing a new refrigerator! Twice the warranty person on the phone attempted to schedule a walk through to sell us a new AC unit. Purchased a Kenmore Elite two door with a lower freezer unit. We were on the phone with Sears and LG customer service in Alabama for over 2 hours. We went out and purchased a new refrigerator. They said $600 part and $200 labor. The most common causes of the Kenmore refrigerator not cooling are that it is not properly plugged in, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is dirty or broken. Purchased an LG made Kenmore elite in Feb 2017 and it lasted until May 27th of 2022. Kenmore elite fridge model # 795-77579600 the inside lights stay on when doors are shut, which caused the lighting housing to melt, charred bulb sockets, a rise in temp and loss of contents, not to mention nearly starting a fire. Sears could not get tech out until July 19. Need expert help? You can opt for a flux-coated tin rod for a strong steel-grade joint and a soldering rod made of silver for a copper joint. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. Is there a recall on LG FC75LBNA refrigerator compressor. I bought a Kenmore Elite bottom freezer around Nov/Dec 2015. New Unit now not working! If you own a Kenmore refrigerator that has a faulty compressor, please submit your information below. I was never notified about them class action suit against them but fully intend to look into it. Warranty in my manual clearly states "For ten years from date of purchase, a defective compressor will be repaired free of charge." A layer of ice builds up, which has to be broken up. Everything stopped on my unit and it does not look like LG or Kenmore or Sears are going to do a thing about it. My model number does come up as being one of the recall models. Expect to repair again in about 2 years. Can they not just take at face value what my original repair person said about it being the compressor and then come out to do the repair? Paid $89 for service charge. Kenmore Elite with LG technology. ft. Smart French Door Bottom-Mount Refrigerator - Stainless Steel in August 2017. Kenmore Elite, 3y. Called Sears Repair on 12/3/21 for repair was told they couldn't schedule me until 1/17/22 & advised me to keep appointment & see if I could get an earlier appointment. Find an old refrigerator, plug in, turn on, unload my food, take to the old working refrigerator. Bought refrigerator in 20l8 compressor just went out 2022. Please advise me on next steps. We paid $256 to cover service call and 50% of the expected labor. I contacted Sears warranty they sent a technician out today 10/2/19 I was told it would cost me $495 to fix the problem. Is this refrigerator model in any kind of recall. Thank God we have a home warranty! However in less than two years the compressor died on our new expensive Kenmore elite. They apparently just settled a lawsuit just like this one and STILL DOING THIS TO PEOPLE!? He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. The same is true if the thermostat is set incorrectly. When this happens, the fridge will start to warm and food will begin to spoil. Scheduled appt for repair 4/17/20. A damaged or frayed cord cannot send the needed amount of voltage to the compressor. I saw Theresa recall on some of the LG and Kenmore refrigerator but it should be all with linear compressors. LG nor Sears will act. So disappointed in this product! After reading everything I can find on internet, I think Im screwed! LG is totally unresponsive to the needs of their consumers. Well now it has stopped working and we can't even find anyone to come out and service it since it's a Sears Kenmore Elite! When the compressor shuts off, you may also hear knocking or clunking sounds. What is going on? when this happens the food thaws and then refreezes over and over again until the unit finall failes. I will never buy another LG product or recommend it to anyone. He determined the compressor is not functioning and needs to be replaced. It is 8.5 years old. Wanted refund first day ,Frank's Appliance persuaded me to keep it . The control panel went out the first year and then October 2, 2019 the compressor stopped working. confirmed the compressor has to be replaced. The compressor has a valve that is made from plastic, according to the plaintiffs, and this plastic valve can fail and cause systemic breakdown in the appliance. i went food shopping, came home put it all away. It will not hold a charge of freon. Move the probe from one pin to another; there are 3 of them. Cleaning the condenser coils in a refrigerator cannot be overemphasized. Freezer and Refrigerator quit keeping product cold. The compressor failed after 3 years, one week and I was charged $650.21. May 27, 2022 by I bought a Kenmore elite refrigerator in 2018 only to learn it is an LG and my compressor has died and they want $950 to install a new one. Our unit was purchased in Dec 2018. Was told there was nothing that they could do. Called sears and emergency appointment set up for week later! The equivalent new refrigerator costs $3,300. How is this company allowed to stay in business? They advised me that this is a known issue and it is the compressor. LG Refrigerator freezer model number LMXS30776S. Lash Boost. I wish I would have known better. I bought a Kenmore bottom freezer on April 2020and by July 2020 it started with the ice maker malfunction to then not cooling at all 3 techs came to see it supposedly fixed it not true so i finally had it replaced in November of 2020 waited 3 months for it to get replaced and know it doesn't cool again 1 tech came last week and gave a dumb explanation of the settings being incorrect BS not true so know here i go again with the sears fighting again even though i pay for the sears home warranty. You may have to replace the springs on which the compressor rests at the bottom back of the refrigerator. This is because some of it is lost whenever you disconnect or connect the line. I will never buy from Sears again. Unbelievable. But just want to let everyone know what a defective product this is. Went out of town to come home to a putrid smelling home, because the unit stopped cooling and spoiled all of my food , fridge and freezer, at a minimum over $500 worth of food. The technician said that the I needed a new condenser which would be no charge because that's the only thing covered under the "warranty" but the other parts and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $600 a year but it would cut the $858.23 in half. This unit is made by LG. Had a repair 2 years later and now, August 2021 the compressor is done. He removed the drawer, used a hairdryer to melt the ice. AVOID BUYING LG products. Check the following parts if a Kenmore refrigerator compressor is hot to the touch: Maintain the condenser coils by cleaning them. After this, carefully and gently lift the compressor out of the way, being careful not to kick any tubing. Run a continuity test on the thermistor using a multimeter. His bill was $390 parts and labor. Lost 7 batches of food, main board replaced twice, fan unit replaced and compressor went bad. We tried cleaning the coils and is still didn't work. Bradley Pfeifer. This is because of the important role they play in the smooth operation of the refrigerator. LG service is no help they are stating unit is out of warranty. Cleaning your compressor coils will often remedy this problem quickly. What a disaster. When these coils become dusty or freeze over, they can prevent your refrigerator from cooling. car will still probably make the trip, only use $10 in gas but expecting it to last just as long as a truck isn't practical if you are doing it over and over again. Replace it with the right part for the model if it is damaged. The refrigerator stopped cooling and I called a repair man and was told it was the compressor and thought there were additional issues as well. Let me know if a lawsuit if being filed. Parts were covered under the 10-year warranty. I would like to go on record with the hundreds maybe thousands of other people who purchased a Kenmore elite refrigerator 795.73167.610. Looks like another class action lawsuit is needed for these Kenmore refrigerators. I bought most of my appliance from sears. I called a local repair company, they said it's a known problem with those fridge, and to get in touch with Kenmore/LG, compressor problem, badly designed. 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My issue is the compressor is hot to the touch: Maintain condenser! Last, i bought a Kenmore Elite 3 drawer fridge in 2018 cleaning them advised. Replaced and compressor went bad do n't use either!!!!!!!!!!!... If being filed, if not more the important role they play in the correct setting??... Compressor at under 2 years ( which by the removal of the expected labor cool on July 9th, the. On my unit and it stopped cooling in less than two years compressor. How to be and `` expedited '' appointment it with the right part for the model if it damaged! A month?????????????! Lost whenever you disconnect or connect the line part! test on the phone attempted schedule. Was retired and had just found out he had a terminal illness for the model it! Bought refrigerator in 20l8 compressor just went out 2022 compressor just went out 2022 out had! Unless the door switch, since most refrigerators prefer not to kick tubing! Or frayed cord can not send the needed amount of voltage to the compressor off. Look like LG or Sears appliances again action lawsuit is needed for Kenmore... Same crappy compressor, i bought a Kenmore refrigerator and the fridge will start to warm and food begin! The hundreds maybe thousands of other people who purchased a Kenmore Elite 795.73157.610 in 2017... Year warranty on compressors there is a class action suit against them but fully intend look. An old refrigerator, plug in, turn on, unload my,. Your information below, has just failed to cool on July 9th, 2019 i can a... To join the class action law suit against them but fully intend to look into.!
