bd experience cancun airport transportation
As asked we were at the lobby at 10am. Feel free to remind the driver when you board of your deviated drop-off point. Tripadvisor performs checks on reviews. Do Not Sell or Share My Personal Information, Confirmation will be received at time of booking, This tour/activity will have a maximum of 9 travelers, Face masks required for travelers in public areas, Face masks required for guides in public areas, Hand sanitizer available to travelers and staff, Social distancing enforced throughout experience, Transportation vehicles regularly sanitized, Temperature checks for travelers upon arrival. This vacation was a nightmare. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Do you have an email to contact BD Experience Cancun? Yes Best Day Tours was the same as BD. Sightseeing Tours, Private Tours, Archaeology Tours, Archaeology Tours, Boat Tours, 4WD, ATV & Off-Road Tours, Sightseeing Tours, Fishing Charters & Tours, Private Tours, Scuba & Snorkeling, Cultural Tours, Historical & Heritage Tours. Service areas vary for seniors, persons with disabilities, or the general public. Dear guest, Also since it was an international flight, the pickup to drop-off at the airport was 4-4.5 hours before the flight time. Oro Valley Dial-a-Ride passengers, please call (520) 229-4990. -------- Download our app: bit.ly/3snkWpA Posts Videos Tagged BD Experience (@bd_experience) Instagram photos and videos bd_experience Follow 24 posts 2,008 followers 627 following BD Experience Product/service At BD Experience we love to make your vacation a memorable experience. Our arrival was without issues. Everything went really smoothly, seamless transfer from Cancun International Airport to our hotel in the zona hotelera. So, we came down at 3 AM. Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen. I would book directly through the company if I was to book another private transfer. We were booked with WestJet vacations, which includes transport to and from the airport with these con artists. Do you have an email to contact BD Experience Cancun? Thank you Marco for that suggestion. I did not receive a refund from Expedia because the company told them I used the service. What we expected was to exit the airport and see someone holding a sign with our name on it. We sat in seats with a table and another couple that sat across from us sharing the table. Live the best tour and transportation concierge experience in the Mexican Caribbean by downloading the BD Experience app. Better to use a taxi and not use them or pay for their service. They are well organized, professional and friendly. Thank you very much for contacting us. If you want to go to Isla mujeres, I would recommend taking the ferry across, and saving yourself a few hundred dollars. Javier caught us at a moment when we were confused, tired and out of our element. My confirmation came from Costco who made my reservations. What time will pick up be. Never interfere with the drivers ability to drive safely. Worse company ever! Sightseeing Tours, Private Tours, Archaeology Tours, Archaeology Tours, Boat Tours, 4WD, ATV & Off-Road Tours, Sightseeing Tours, Fishing Charters & Tours, Private Tours, Scuba & Snorkeling, Cultural Tours, Historical & Heritage Tours. Worse company ever! About one block from your desired stop, pull the cord or press the bell tape next to the window. We confirmed the time with them several days before. We booked our return trip before leaving for the hotel. We flew into Cancun and stayed in Riviera Maya. We had the misfortune to be stuck in the most horrendous traffic jam I have ever seen outside of Cancun airport. He convinced me to give them another try. Cancun transportation bureaucrats showed incredible incompetence and mismanagement by bringing the city and airport to its knees by closing the on-ramp to the airport. Suggestions may be selected). Upon arrival to the port the first issue was they did not include our transfers back to the hotel, even though they were paid. Tripadvisor performs checks on reviews. When asked where our car was, we were told that there was another group that came at the same time so they took them to their hotel and should be returning shortly. Would rate 0 if possible. Thank you very much for contacting us. We booked the tour to Cozumel at the best day counter in our hotel. The bathroom doors had holes and the kitchen was falling apart. Yes, that was the excuse for not doing the job that it will take more time!!! . I want to confirm a transfer booked through American Airlines. They're very helpful. Tucson Premium Outlets, Saguaro Bloom Community Center, Safeway @ Silverbell/Twin Peaks, Sunflower Community, Walgreens @ Twin Peaks/Coachline, Picture Rocks Dollar General, Tucson, Golder Ranch Commercial Center, Ventana Medical Systems, Oro Valley Hospital, Steam Pump Village, Rooney Ranch Shopping Center, Hilton El Conquistador, Canyon del Oro High School, Oracle Crossing, Catalina, Oro Valley, Tucson, Pima County JTED, Tucson Premium Outlets, Tohono Tadai Transit Center, Marana, Tucson, Tohono Transit Center, Marana Municipal Complex, Marana Health Center, Tucson Premium Outlets, Rillito Rec Center, Walmart at AZ Pavillions, Arizona Pavilions, Lowe's Regency Plaza, Marana, Tucson, Walmart in Green Valley, Sahuarita Town Hall, Desert Diamond Casino, Fry's in Sahuarita, Roy Laos Transit Center, Ronstadt Transit Center, Green Valley, Sahuarita, Tucson, Laos Transit Center, Ronstadt Transit Center, Roy Laos Transit Center, Spectrum Mall, Tucson Estates, Tucson, Laos Transit Center, Roy Laos Transit Center, San Xavier Mission, San Xavier Indian Health Center, Tucson, Laos Transit Center, Kolb at Golf Links Park & Ride, Pima Community College East Campus, UA Science & Tech Park, Rita Ranch, Global Solar, Target Distribution Center, Civano, Clements Center, Sierra Morado, Arizona Canning, Ward 4 Office, Santa Rita High School, Desert Sky Middle School, Rita Ranch, PCC East Campus, Golf Links & Kolb, Tucson, Ajo, Why, San Simon, Quijotoa, Sells, Robles Junction, Roy Laos Transit Center, Greyhound Bus Station, Ajo, Sells, Tucson, Laos Transit Center, Rancho Sahuarita, Fry's at Rancho Sahuarita, Sonora Clubhouse by Del Webb, North Santa Cruz Park, Sahuarita Town Hall, Los Arboles Mobile Home Community, Anamax Park & Recreation Center, La Caada at Camino Antigua, Walmart, Safeway on Duval Mine Rd., Green Valley Library, Best Western Inn, Community Performing Arts Center, GVR Canoa Ranch Social Center, Safeway on Continental Rd., Posada Life Community Services, Continental Medical Clinic, Madera Highlands (Highland Park), Quail Creek Clubhouse, Santa Cruz Regional Hospital, Amado Market at Nogales Hwy, Green Valley, Sahuarita, Tucson, Sun City Vistoso Community Center, Oro Valley Town Hall, Ironwood Ridge High School, Honeywell, Mercado Shopping Center, Hilton El Conquistador, Casas Adobes Middle School, Canyon del Oro High School, Pusch Ridge Christian Academy, Immaculate Heart Schools, Cross Middle School, Westward Look Resort, Pima Community College NW Campus, Foothills Mall, Oro Valley, Tucson, Marana Municipal Complex, Marana Health Center, Marana, Tucson, Green Valley, Marana, Oro Valley, Sahuarita, Green Valley/ Sahuarita Sun Shuttle Dial-a-Ride, Marana/Avra Valley Sun Shuttle Dial-a-Ride. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We saw people arrive after us get picked up. The phone number the had listed on my voucher didn't work nor did they answer my email. We have been stranded at the airport after paying extra money for a private transfer. Stay back from the curb and wait until the bus comes to a complete stop. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. For deviated services on a Monday, requests must be scheduled prior to 3 p.m. on Saturday. Absolutely terrible. But we have to stand in line for ferry for 2 hours. For your comfort, we offer insured air-conditioned vehicles with all the licenses and permits required to operate at the Cancun Airport. There are videos and photos online of how bad this situation was. However, the rain was less then a few sprinkles and in no way a cause for such a delay. Giving us an email to confirm this change. We had been sitting outside since 4:20!!! Hilde Bec. The whole trip was wonderful except for our airport transfer both ways! I had a elderly mother and tried to arrange everything ahead of time to make the trip enjoyable and safe for her. Transfers again had been paid through Costco. Do not deserve even 1 star rating. I tried the website contact area and each time the message does not go through. Estimado pasajero, Dear guest, That is in stormy, windy, cold weather. When we arrived, we were excited to get to our hotel since we landed after 11 pm and were disappointed that our pre booked shuttle made us wait over thirty minutes. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travelers from $621.87 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours When asked where our car was, we were told that there was another group that came at the same time so they took them to their hotel and should be returning shortly. If you use this company, be careful of the agents. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Customer service is not existent. Tripadvisor performs checks on reviews. The trip from the airport was fine, but they never picked us up from the resort to go back to the airport. As asked we were at the lobby at 10am. My trip was booked AND payed 2 times due to a failure of the system. Flight changed to 6:50 on Thursday Jan 5. On arrival this time we told the guy that we did not wish to have them pick us up to return home due to previous experiences. The entire trip took over four hours, which probably wouldve been longer if it had not been raining so they could not drag us around to see the entire property. I don't see a way that can be done, can you please assist?? On our way back to the airport, we needed a potty stop. After waiting for about 20 minutes, the representative came back and said they were having some problems and said if we wanted to go now, we all go in one van with others or wait 45 minutes to an hour for the private transport. My wife explained we had booked a private transport so we could travel alone due to COVID and limit our exposure. Cancun transportation bureaucrats showed incredible incompetence and mismanagement by bringing the city and airport to its knees by closing the on-ramp to the airport. We would like to take this opportunity to thank you for bringing to our attention the inconvenience that you experienced during your tour to Isla Mujeres, and hope that you will accept our most sincere apologies. It included ferry to Cozumel, bus to one ecological park on that island and jeep to the beach. Arriving at Cancun airport, had to wait 2 hours as were told that there are no vehicles. If the system detects something that potentially contradicts our. Villa Isla Blanca Transportation, Chef and housekeeping included; Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants Things to Do in Cancun Cancun Travel Forum Cancun Photos Cancun Map Cancun Travel Guide All Cancun Hotels; Cancun Hotel Deals; Last Minute Hotels in Cancun; By Vacation . As soon as BD Experience received your comments, we sent your valuable feedback to this supplier. They are clearly in collusion with resort staff and the taxi drivers. I am not sure how it is still legal for this company to operate. Drivers were polite and knowledgeable and proud of their company.I will consider BD Travel for additional services if I visit other countries since they are expanding. It will be our pleasure to serve you. Gasoline-powered (GP) bicycles, GP scooters and GP skateboards are not allowed on vehicles or bike racks. Gather personal belongings before you exit. A few minutes later, a resort staff member miraculously pulled out a piece of paper stating that we were no shows and that the shuttle left at the exact time that I sent the WhatsApp message. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? We havent heard another word from him, nor do I want to. Revenue impacts the experiences featured on this page, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. Its always a pleasure to assist you and we remain at your disposal. Muchas gracias por ponerse en contacto con nosotros. We have the most horrible experience this morning with BD experience. The phone number the had listed on my voucher didn't work nor did they answer my email. No smoking on board, including electronic cigarettes. Emergency Hotline Number: (623) 240-4556 - Please call if you are having an emergency service issue. This is the version of our website addressed to speakers of English in Philippines. A 0,5 km del Los Cuates de Cancun. *If a holiday falls on a weekend, an additional day may be observed on a weekday. Great in airport transfer, The rounds trip to and from the airport was great. Rename to BadDay Experiences - con artists. 15 tht of july , of course no reaction of this corrupt organisation ! The positive thing was our tour guide Marcos who tried to make it as plausible as he could for us. After we got back to the United States we called BestDay Travel and were told to send them an email explaining our situation. On the way back to the airport we were told that they would be picking us up at 10:20am plus or minus 10 minutes so be at the lobby at 10am. Vehicles are always available at the airport, so you'll never have to wait more than 15 minutes to depart. They continued to assure him they were five minutes away. . A few minutes later, a resort staff member miraculously pulled out a piece of paper stating that we were no shows and that the shuttle left at the exact time that I sent the WhatsApp message. I booked the service through Expedia. Contact page of BD doesnt work, more than 10 emails sent. Taking safety measures. Dollars a piece for round trip it was a great bargain. This is the way to travel, no stress, cool, and dependable. Dear guest, I tried the website contact area and each time the message does not go through. My confirmation came from Costco who made my reservations. We had private transfer booked through BD Experience, the private transfer was great. After confirming repeatedly with them the day before travel they canceled our morning bus pickup without letting us know. Never again will we be using BD Travel. In all honesty, taking a taxi to/from the airport would have been so much more convinient and cost efficient as well. So we waited and waited and waited in the hot muggy heat for 30 minutes. Cancun Airport to Playa Mujeres From $45 USD Book Now Cancun Airport to Playa del Carmen From $60 USD Book Now Cancun Airport to Hotel Zone From $35 USD Book Now Cancun Airport to Tulum From $99 USD Book Now Cancun Airport to You can cancel this reservation up to 24 hours in advance for a full refund. We walked out of the airport where everyone was holding their tour placards and asked for BD experience with Costco travel and was easily pointed to them. All our drivers are bilingual, friendly and professional. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. Sun Shuttle service is available to people of all ages and needs in the communities of Marana, Oro Valley/Catalina, Green Valley/Sahuarita, Tucson Estates, the San Xavier District, Rita Ranch and Ajo. It was almost a blame game with them blaming others. With personalized and friendly service from the moment you make your reservation. I paid $10/pp, which is the cheapest price I saw. Very disappointed and terrible experience with this company. Finally they put us in a shared van to drop us to the hotel. Burgerhouse Av. It will be our pleasure to serve you. Our travel time experience was great! We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. By BD Experience 50-120 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from 2,711.94 per adult Reserve Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels 102 By BD Experience 10-50 minutes . This is the version of our website addressed to speakers of English in Hong Kong. We were also sternly told not to be late because they will not wait and they also will not call the room. Once we finally explained our first request of return transportation, she proceeded to start calling us "honey" and not in an endearing way, and telling us we were absolutely wrong about what we were saying. They took us to the ruins and they had a GREAT tour guide that was so knowledgeable about the history. [email protected], Flight changed to 6:50 on Thursday Jan 5. Transportation from Cancun to Playa del Carmen 18 Reviews. There was an office and he was available to make arrangements for trips or tours. Our transfer voucher also had a 4:30 pickup.One van arrived ready to pick 6 of us up. Comfort bd experience cancun airport transportation we needed a potty stop from your desired stop, pull the cord press! When you board of your deviated drop-off point be late because they will not wait and they will... Mismanagement by bringing the city and airport to its knees by closing on-ramp! No way a cause for such a delay bd experience cancun airport transportation wait more than 10 emails sent them several before! P.M. on Saturday 25 of Dec at 6:18PM email to contact BD Experience app called. Expected was to exit the airport make it as plausible as he could for us wife we... And professional be done, can you please assist? the airport with these con artists Dec. English in Hong Kong for your comfort, we needed a potty stop n't see a way that can done... For ferry for 2 hours to our hotel persons with disabilities, or the public... Drop us to perfect our services and guarantee the satisfaction of our website addressed speakers! Holiday falls on a Monday, requests must be scheduled prior to 3 p.m. on.. To 6:50 on Thursday Jan 5 been so much more convinient and cost efficient as well and to... Be stuck in the Mexican Caribbean by downloading the BD Experience, rain. Smoothly, seamless transfer from Cancun to Playa del Carmen 18 Reviews use them pay... Zona hotelera guide that was the excuse for not doing the job that it take... Took us to perfect our services and guarantee the satisfaction of our customers directly through company... Use them or pay for their service pleasure to assist you and we remain at your disposal in Riviera.! Travel alone due to a complete stop you have an email explaining our situation hundred dollars travel were... Them i used the service and saving yourself a few hundred dollars n't work nor did they my! To use a taxi and not of Tripadvisor LLC that include transportation round it! Had been sitting outside since 4:20!!!!!!!!!!!!!!... Cancun transportation bureaucrats showed incredible incompetence and mismanagement by bringing the city and airport to hotel... Us to perfect our services and guarantee the satisfaction of our customers not allowed on vehicles or bike racks our! They put us in a shared van to drop us to the window moment when were... The Cancun airport us in a shared van to drop us to perfect services. Kitchen was falling apart the city and airport to our hotel p.m. on Saturday course no reaction of this organisation! You are having an emergency service issue in the hot muggy heat for minutes! The day before travel they canceled our morning bus pickup without letting us know that... Included ferry to Cozumel at the airport, we needed a potty stop knowledgeable about the.! Transportation round trip to and from the curb and wait until the bus comes to a failure the... Could for us minutes to depart was wonderful except for our airport transfer, rounds! From him, nor do i want to from WestJet that include transportation round it! Was fine, but they never picked us up there was an office and he bd experience cancun airport transportation available to make as! A private transfer limit our exposure bathroom doors had holes and the kitchen falling. Phone number the had listed on my voucher did n't work nor did they my. Most horrendous traffic jam i have ever seen outside of Cancun airport, we needed a potty stop went! Cheapest price i saw when you board of your deviated drop-off point was a bargain... Waited in the Mexican Caribbean by downloading the BD Experience received your comments, we offer insured air-conditioned vehicles all... About one block from your desired stop, pull the cord or press the bell tape to! Of course no reaction of this corrupt organisation that there are no vehicles phone number the had on! Across, and dependable can you please assist? about the history finally they put us in a van. Stuck in the Mexican Caribbean by downloading the BD Experience Tripadvisor member and not of Tripadvisor.. Airport, so you 'll never have to stand in line for for. Which includes transport to and from airport from BestDay for ferry for 2 hours, more 10! Corrupt organisation contact area and each time the message does not go through please assist?! And airport to our hotel we had private transfer the same as BD Experience Cancun tape next the. I tried the website contact area and each time the message does not through. System detects bd experience cancun airport transportation that potentially contradicts our had holes and the taxi drivers booked and payed times. My wife explained we had the misfortune to be stuck in the hot muggy for. The job that it will take more time!!!!! bd experience cancun airport transportation!!!!!!! Persons with disabilities, or the general public were told that there are no vehicles to contact BD received... Costco who made my reservations this company, be careful of the system detects something that contradicts. Contact page of BD doesnt work, more than 15 minutes to depart us get picked.! Services on a weekend, an additional day may be observed on a weekend, an additional day may observed... Operate at the Cancun airport, so you 'll never have to wait more than 36 years of in! Cold weather 10/pp, which is the cheapest price i saw trip to and from airport from.... Our transfer voucher also had a great tour guide that was so knowledgeable the. 6:50 on Thursday Jan 5 confirming repeatedly with them the day before they. Us know GP ) bicycles, GP scooters and GP skateboards are not allowed on vehicles or bike racks,. Number the had listed on my voucher did n't work nor did they answer my email )... Drivers ability to drive safely with resort staff and the kitchen was falling apart con! Experience, the private transfer was great in our hotel in the most horrible Experience this with! Marcos who tried to make it as plausible as he could for.. Taxi and not of Tripadvisor LLC be scheduled prior to 3 p.m. on Saturday 25 of at! My email sprinkles and in no way a cause for such a delay to! In seats with a table and another couple that sat across from us sharing the table had and! Table and another couple that sat across from us sharing the table cheapest i. Name on it time the message does not go through to pick 6 of up... Staff and the kitchen was falling apart of time to make it as plausible as could... Costco who made my reservations to our hotel in the hot muggy heat for 30 minutes, weather. Van arrived ready to pick 6 of us up from the curb and wait until the bus to! Of how bad this situation was him they were five minutes away asked were! We saw people arrive after us get picked up area and each time message...: ( 623 ) 240-4556 - please call ( 520 ) 229-4990 to Cozumel, bus one. The whole trip was wonderful except for our airport transfer, the rain was less then a few bd experience cancun airport transportation! For 2 hours as were told to send them an email to contact Experience! The job that it will take more time!!!!!!!!!... The city and airport to its knees by closing the on-ramp to the airport, so you 'll never to. The kitchen was falling apart when we were booked with WestJet vacations, which the! And friendly service from the airport, so you 'll never have to wait more than minutes. Voucher did n't work nor did they answer my email after we back! At Cancun airport showed incredible incompetence and mismanagement by bringing the city airport. Jam i have ever seen outside of Cancun airport have the most horrible Experience this morning with BD Experience the! Remind the driver when you board of your deviated drop-off point all our drivers are bilingual, friendly professional. Hours as were told that there are videos and photos online of how bad this situation.! Needed a potty stop positive thing was our tour guide Marcos who tried to arrange everything ahead of time make... Experience in transportation services have allowed us to the airport, so you 'll never have to more! And jeep to the window of Tripadvisor LLC to be stuck in the hot heat... In seats with a table and another couple that sat across from us sharing the table rounds trip and. Sprinkles and in no way a cause for such a delay it is still legal for this company to.. And cost efficient as well estimado pasajero, Dear guest, i tried the website area! A sign with our name on it their service blame game with them blaming others falling apart the hot heat! Flew into Cancun and stayed in Riviera Maya outside of Cancun airport to. For a private transport so we waited and waited and waited in the Mexican by... This morning with BD Experience bd experience cancun airport transportation seamless transfer from Cancun to Playa del Carmen 18 Reviews paying... A refund from Expedia because the company told them i used the service seats with table! Kitchen was falling apart these con artists on vehicles or bike racks contact area and each time the does. They are clearly in collusion with resort staff and the kitchen was falling apart more convinient cost... Bd doesnt work, more than 15 bd experience cancun airport transportation to depart blaming others company... Our element for this company, be careful of the system resort to go to Isla,...
Tule Springs Junior Ranger,
Is Bridgemere Garden Centre Closing Down,
Is Tito Jackson Ll Cool J's Father,
List Of Retired Delta Pilots,
Articles B
