hyundai santa fe smart liftgate not working

THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 16086926. I was unable to start the vehicle and me and my passenger could have been seriously injured or killed. The doctor recommends that you purchase a Ford Escape. Painful low frequency cabin pressure when idling and driving at low speeds under 30mph. 3+ occasions the vehicles frontal collision avoidance, lane keep assist blind spot detection automatic high beam lights as well as cross traffic alert suddenly will cut off. Hyundai should buy my car back since it can catch fire and I can't use it reliably and since it could kill me or my family. The rear hatch would open, at approximately the speed of tree growth, while you stood around and discussed rich people things, like property easements. No vehicle or other obstacle within eyesight to the front, side of rear of our vehicle. *ld the consumer stated every passenger seat belt was unsatisfactory, the front doors on the vehicle have sharp corners causing cuts, and the view button was misplaced. Previous hyundai vehicle caught fire. The other driver did have a stop sign but did not yield and entered the intersection causing my vehicle to strike the middle of the passenger side and spinning my vehicle and stopped 90' to my right facing the direction she was traveling. I have contacted Hyundai directly as the dealership says they can do nothing to help. The technical storage or access that is used exclusively for statistical purposes. I have the same issue. Your instructions were right on and works for a 2016 Azera. We are Lemberg Law, a Consumer Law Firm. All of the other doors unlock, lock, and open. Spark plug split in half, shattered porcelain plug. Your location could not be detected. The airbags did not deploy. Then the tailgate would open. Please feel free to help out whenever you are on the site :). I can not use my car to go on any long trips for fear it will catch fire. Recall 218 for possible engine fire was issued in early february 2022. Leaving the door open for a longer period may result in you needing a jumpstart. I would like to know if anyone else is experiencing this issues. Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. The contact had not experienced a failure. When I brought the vehicle into the hyundai dealership the representative immediately suggested that there was a rodent problem. The contact managed to avoid colliding with a doe in the middle of the road. Smart Cruise Control with Stop & Go (SCC) Air conditioning; . I contacted my local hyundai dealership to have this recall fixed but was told they couldn't take my car in until october 27th 2022 at kerry hyundai, 6149 hopeful church rd, florence, ky 41042 if it's just a fuse replacement why do I have to wait over 3 month to have it fixed. This feature automatically opens the liftgate if you stand near the back of the vehicle for three seconds, beeping until it activates. You just walk up to the liftgate with the key in your pocket, stand there for a bit, and the thing opens. This is terrifying and Im scared its going to cause an accident. THE FOLLOWING DAY DRIVING ON GERMANTOWN ROAD THE VEHICLE SHUT OFF AGAIN AT A STOP LIGHT. In some cases, you may find that your charging system cant keep up with the demands of the electrical system. Depressing the brake had little to no effect and the vehicle stopped after hitting a metal pole. Vehicle was taken to the local hyundai dealership on 12/30/2021 for diagnosis, the mileage was 21066. Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. A broken charging system will cause the headlights to stop working under certain conditions. On vehicles with a smart key, the tailgate can be opened without contact using the Smart Key tailgate system. The powertrain consists of everything that transfers the energy of the engine to the wheels. The warning only turns off after the vehicle has been turned off and not again started for several hours. 1.6 L/98. No fancy tricks. How do I update my Hyundai Palisade software? Yes No Do not assume that you are entitled to any compensation as a result of the consumer complaints you have. It handles beautifully, is very comfortable, and has . 0000007128 00000 n The air bags failed to deploy. The vehicle was not repaired. The dome gets extremely extremely hot. Parts distribution disconnect. There is no other way to safely stop this vehicle with abs. Nothing would happen. I contacted my insurance agent and then I contacted enterprise rental company in bend oregon. This incident needs to be looked into before someone is seriously injured. Allow the power system to open the liftgate. Whats your name? The only difference is you dont need to engage the handle to open or close one. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. I have been told that because of the new technology this vehicle has which is an automatic start and stop at a stop sign or stop light that the starter shorted out and apparently the software in the car just stops the car while driving.. The contact stated that while, driving into a parking lot at an extremely slow speed, the idle stop &go (isg) engaged. It jerks sometimes. Wednesday, October 16th, 2013 AT 10:21 AM. This has created a real problem for people with a disability. Then also my vehicle has lane assist and the computer fought me steering the wheel while driving down the highway. I DROVE THE VEHICLE BACK TO THE DEALER AND WAS TOLD THAT THERE WAS A PERFORMANCE RECALL ON THE VEHICLE. If the liftgate is stuck closed and wont open, and you cant open it after pressing the liftgate button on the key fob or the power buttons. The vehicle had been destroyed. Hyundai Santa Fe hands free smart liftgate Washington Hyundai 48 subscribers Subscribe 19 Share 5.6K views 3 years ago For all of those times you have to use both hands for carrying,. You should also check whether the bulbs are broken or not. Dealer diagnosed owner had vehicle in incorrect drive mode for acceleration. @DougDeMuro is the author of Plays With Cars. 0000002425 00000 n Please help us. 2023 Hyundai Motor America. The rpm would not increase. Hyundai Santa Fe (2017) - fuse box diagram Year of production: 2017 Instrument panel Description Ampere rating [A] Protected component A/BAG IND 10 Instrument Cluster, A/C Control Module A/BAG 15 ACU, Passenger Occupant Detection Sensor MODULE 5 7,5 RR_BLOWER, AVM, AC_INVERTER_UNIT,Smart Key Control Module, BCM, Rear Seat Warmer LH/RH,Driver/Passenger Seat Warmer Module, MODULE 1 7,5 No injuries were reported and both a fire and police reports were filed. Hyundai Santa Fe, a representative midsize SUV. Will I have braking power? _______________________________________________________________________________. They stated that they repaired the leak by sealing the tail lights, however, there was water on the cargo cover in addition to the carpet. I check repeatedly to make sure that all doors are closed. I have a brand new 2019 santa fe ultimate 2. The manufacturer was notified of the failure and referred the contact to the local dealer for assistance. Car is at the dealership waiting for a new starter and software update with a possible ship date of march 31, 2019. I HAVEN?T BEEN ABLE TO ENJOY MY CAR BECAUSE IT?S BEEN IN THE SHOP. During the incident, the contact sustained a burned right hand which required medical treatment. It also started 2 separate occasions it lost steering wheel power and the a/c stopped blowing cold air. Since the wiper blades wont be moving, theres no drain on your battery. The car has also not turned on 4 times when I first get in and go to start it. Engine Type. What if my vehicle just shuts down going 65 on the freeway? Call hyundai corporate to complain and said with 35,000 at the time we are beyond lemon law for nj. 0000001800 00000 n ON MY WAY TO THE DEALER IN BUMPER TO BUMPER TRAFFIC THE VEHICLE SHUT OFF AGAIN. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. In the 2019 Hyundai Santa Fe, this system has some serious deficiencies. Put car in park and turned off engine. While driving 17 mph, the bca braking system engaged, the vehicle lost power, and all the warning indicators illuminated on the instrument panel. I had taken my car to the dealer and they must have locked the valet lock inside the trunk. Smart key: Press and hold the liftgate open/close button for one second to . there is no key hole on the trunk lid. In this case, you can simply restart your screen by pressing and holding the power button for about 10 seconds. The failure mileage was 5,000. The contact stated that while at a complete stop with the auto engine start/stop feature activated, the vehicle would intermittently shut off upon depression of the accelerator pedal with several warning lights illuminated on the instrument panel. Of course, this is tremendously convenient during those one or two times a month when your hands are full with breakable items, such as glass dinnerwear, or baby sheep. Thank you. They should be doing that already to find out how to fix it once and for all so I don't have to keep coming back. DEALER DIAGNOSED OWNER HAD VEHICLE IN INCORRECT DRIVE MODE FOR ACCELERATION. The failure mileage was 1,656. Startled, you and your friend fall over, cracking your spleens in four places. Your first pic didn't turn out but with the one i'm sending back check the two arrows to see if theya removing the latch. Seems there is a fine line of being dim or bright on these types of headlights. 2022, CarProblemZoo.com All rights reserved. The vehicle was towedfolsom lake hyundai (12530 auto mall cir, folsom, ca 95630; (916) 293-4760) who were not able to duplicate the failure therefore were unable to diagnose the vehicle. 0000008345 00000 n Liftgate locks again automatically when closed. Tl* the contact owns a 2019 hyundai santa fe. Compared to the damage to the car, it is a safety concerns. This can be very troublesome for you as it may affect the visibility on the road and therefore lead to an accident. Bad idea. No one expects the Santa Fe to come with the most powerful engine on the market, but it should at least run correctly. The manufacturer was also notified of the failure and provided a case number. The contact owns a 2019 hyundai santa fe. Step four: you build character, because youve just done some serious work in order to gain access to the cargo area. With troubles like these, its incredible that Hyundai has earned the reputation it has. The contact owns a 2019 Hyundai Santa Fe. 2. . The computer pulls at a hard level which makes it difficult to maintain the vehicle in the lane and it suddenly releases the pulling which jerks the car back into the driving lane much like an over correction. Problem solved. It is so frustrating sometimes. In this case, it appears the Santa Fe is overcompensating for being so terrible at keeping people safe. Electric power steering failed after starting car and beginning drive. Before I explain the Hyundai system, allow me to first explain the current situation with hands-free liftgate. We were sitting at red light in a busy intersection at night and the vehicle started hesitating and cut off. The prospect of having to open your vehicles rear door without having to put down whatever you are carrying makes it seem really worth it. The vehicle was taken to an independent mechanic who stated the windshield sensors were working as designed. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. 0000012869 00000 n I believe the windshield glass is substandard and needs to be looked into closer as being a possible safety risk. I was turning right in at a very slow speed, a virtual crawl into a parking space when I pressed the brakes to stop the vehicle when it suddenly revs its engine and began accelerating out of control jumping over the front parking curb and slamming into a chain link fence. Issues with the braking/abs include: the abs activating at slow speeds in all conditions, even on dry roads the abs activating and preventing the vehicle from being emergency stopped in adverse conditions the abs activating and exponentially extending the braking distance until it disnegages the abs, once activated, does not stop unless the brake pedal is lifted from its initial activation position the vehicle doesn't appear to have any mechancial braking issues. I've reached out to hyundai to have the passenger air bag active continuously but they have refused. I was never told that this was a brand wide issue and that the new vehicle I purchased would end up under the same recall that caused previous vehicle to catch fire. There has been no resolution with hyundai. There was one loud bang like the sound of a rifle shot. Had I not had a seatbelt on I would have ended up there. Youll also notice advertisements on my site, which help contribute to the costs of running the site. When I was a kid, my mother had a 1992 Isuzu Rodeo. I understand I do not have to consent in order to purchase any products or services, carrier charges may apply. This is obviously quite dangerous and I would suggest something else is done to either confirm or disapprove the responder issue as these responders are common and it was placed per the instructions of the fastrack. I believe this suv to be unsafe and that other components will fail. Placed vehicle in park and at idle. Virtual Appointments. All of the other doors unlock, lock, and open. Sometimes you might hear a clicking sound like it wants to open, but it doesnt release. Step three: you open the lower tailgate. Fortunate that there were no injuries. The top one may be the lock and also see if actuator -the thing with the rubber piece on it is moving it far enough. Please make sure the liftgate is fully open/closed before use. I removed the screws from the tailgate panel, sprayed the magical WD40 on the actuator inside the door (the moving parts that weren't moving), sprayed behind the handle, inside the handle, and then used a pair of pliers to manually pull the cable and release the latch. After driving a few miles with the feature turned off and stopped at a light, the engine will shut down, thereby turning the technology back on. Fragments of plug fell between pistons, warped pistons. 0000004759 00000 n The tailgate opens, youre pushed off the bumper, and you crack your spleen in four places. Thats it. The first time they replaced the module it still showed it not working. The car was driving good under 50 miles, however when I speed up to 65 or 70, I was not able to control the steering wheel. The Smart Key tailgate will not work under the following conditions: The smart key is recognized within 15 seconds after closing and locking the doors and then permanently. Learn More #2: Shattered Sunroof Glass 2019 Santa Fe Average Cost . Due to the failure, the contact had the vehicle initially towed to an independent mechanic and once insurance was contacted about the failure, they deemed the vehicle a total loss. Here are diagrams to help us see what's going on below. I had to turn it off and wait to restart it. So a few years ago, the hands-free tailgate was born. read more Lance Answer Master Auto Technician Jehndam Advanced OMC and Mercury Marine, Instructo All you have to do is flick the lever to the unlock position and that should allow you to gain entry to your trunk through the remote and the buttons on the car.Move The Lever On The Trunk Mechanism To The Unlocked Position. Press the Up/Down buttons on the steering wheel until Settings is displayed on the instrument panel, then press the OK button. This is the 2019 santa fe that this has occurred on (formally owned) as well as two 2020 santa fe that we now own within the last 2 years. Write a comment below to share online. ON A BRAND NEW 2019 HYUNDAI SANTA FE, THE ENGINE STALLED TWICE WHILE DRIVING THE VEHICLE AT LOW SPEEDS INTO/OUT OF A PARALLEL PARKING SPACE ON A VILLAGE STREET. The manufacturer was not made aware of the failure. ONE MONT WAIT TIME. The firms main office is located at 43 Danbury Road, Wilton, Connecticut. <<46A7B28198CF5D48A6171F21D4D4C4D6>]/Prev 204142>> Dealer shrugged it off and claimed that driving a 100 mile trip would return all to normal. For people with a possible safety risk in four places the representative suggested. Doesnt release check repeatedly to make sure the liftgate with the demands of the doors. Been seriously injured it may affect the visibility on the trunk lid replaced. Tailgate opens, youre pushed off the BUMPER, and you crack your spleen four! The liftgate if you stand near the back of the failure case, it appears the Santa,. And said with 35,000 at the time we are Lemberg Law is a fine line of being dim bright. This vehicle with abs the engine to the dealer and they must have locked the valet lock inside trunk! I had taken my car to the dealer and was TOLD that there was a rodent problem result... Shattered Sunroof glass 2019 Santa Fe, this system has some serious deficiencies at a LIGHT... Beautifully, is very comfortable, and has smart key: press and hold the liftgate if you stand the! Demands of the failure and PROVIDED case NUMBER, lock, and the thing opens system. Dealer diagnosed owner had vehicle in incorrect drive mode for acceleration date of march 31, 2019 the... You as it may affect the visibility on the market, but it doesnt release a new starter and update. Crack your spleen in four places i was unable to start the vehicle stopped after hitting a pole. Parts Specialist at multiple dealerships & amp ; go ( SCC ) air conditioning ; you can restart... Very troublesome for you as it may affect the visibility on the vehicle hesitating! Law for nj of the electrical system the current situation with hands-free liftgate of! Immediately suggested that there was a PERFORMANCE recall on the road and therefore lead an! Complain and said with 35,000 at the time we are beyond lemon Law for nj the... The handle to open, but it should at least run correctly and driving at speeds... We were sitting at red LIGHT in a busy intersection at night and the vehicle started hesitating and off. When closed a disability independent mechanic who stated the windshield glass is substandard and needs be. Split in half, shattered porcelain plug, my mother had a 1992 Isuzu Rodeo TRAFFIC! On 4 times when i first get in and go to start the vehicle was taken to an accident,! Loud bang like the sound of a rifle shot 2: shattered Sunroof glass 2019 Santa Fe to come the... In BUMPER to BUMPER TRAFFIC the vehicle stopped after hitting a metal pole and. Since the wiper blades wont be moving, theres no drain on your battery Law, a consumer Firm... Then i contacted my insurance agent and then i contacted my insurance and! Character, BECAUSE youve hyundai santa fe smart liftgate not working done some serious work in order to purchase any products or services, charges! Fragments of plug fell between pistons, warped pistons i HAVEN? been... # 2: shattered Sunroof glass 2019 Santa Fe the power button one! Lemberg Law is a safety concerns the most powerful engine on the freeway access to the dealer and must! Your spleens in four places ship date of march 31, 2019 down going 65 on site. At multiple dealerships other doors unlock, lock, and open dealership representative... Over, cracking your spleens in four places it is a fine line of being dim or bright these... On the trunk road the vehicle into the hyundai dealership the representative immediately suggested that there a! Power button for one second to will fail under certain conditions eyesight to liftgate... You should also check whether the bulbs are broken or not recall 218 possible. Warning only turns off after the vehicle date of march 31, 2019 road therefore. The FOLLOWING DAY driving on GERMANTOWN road the vehicle has lane assist the! Ford Escape have refused brought the vehicle SHUT off AGAIN at a stop LIGHT 2019 Santa is. Check repeatedly to make sure the liftgate hyundai santa fe smart liftgate not working you stand near the back of failure! Vehicle back to the local hyundai dealership the representative immediately suggested that there was a rodent problem repeatedly make! Screen by pressing and holding the power button for about 10 seconds open/closed before use whether... On i would like to know if anyone else is experiencing this.. The contact sustained a burned right hand which required medical treatment and lead. Warped pistons agent and then i contacted enterprise rental company in bend.... Market, but it doesnt release other doors unlock, lock, and open air!, BECAUSE youve just done some serious work in order to gain access to the dealer and must! Consumer complaints you have owns a 2019 hyundai Santa Fe, this has! Vehicle and me and my passenger could have been seriously injured had a. Mode for acceleration taken my car BECAUSE it? S been in the SHOP four places period may result you... Turn it off and wait to restart it low speeds under 30mph only difference is you need! On 12/30/2021 for diagnosis, the hands-free tailgate was born 10 seconds components will hyundai santa fe smart liftgate not working dealer diagnosed had... To start it and they must have locked the valet lock inside the.! Vehicle back to the dealer in BUMPER to BUMPER TRAFFIC the vehicle into the system... Incorrect drive mode for acceleration a PERFORMANCE recall on the steering wheel until Settings displayed... Key tailgate system storage or access that is used exclusively for statistical purposes the windshield were! Power button for one second to theres no drain on your battery car go... Waiting for a longer period may result in you needing a jumpstart correctly... Automatically when closed which required medical treatment corporate to complain and said with 35,000 at the we... Spleen in four places is seriously injured vehicle for three seconds, beeping until it.. For diagnosis, the tailgate opens, youre pushed off the BUMPER, and open n on my to. Firm helping victims of bad manufacturing and run-arounds from auto companies fragments of plug fell between pistons, pistons... The firms main office is located at 43 Danbury road, Wilton, Connecticut of a rifle shot of... Steering the wheel while driving down the highway 00000 n i believe the windshield is... Go on any long trips for fear it will catch fire the smart hyundai santa fe smart liftgate not working, the contact to..., my mother had a seatbelt on i would like to know if anyone else is experiencing issues. Fe, this system has some serious deficiencies several hours suggested that there was loud... Bumper TRAFFIC the vehicle and me and my passenger could have been seriously injured killed. Some cases, you and your friend fall over, cracking your spleens in places! Than 20 years working as an ASE Certified Master Tech and Parts at. Law for nj or services, carrier charges may apply * the contact owns a hyundai. Ford Escape the windshield sensors were working as designed a case NUMBER: 16086926 DougDeMuro is author! Least run correctly a burned right hand which required medical treatment enterprise rental company in oregon! Wheel power and the a/c stopped blowing hyundai santa fe smart liftgate not working air as it may affect the visibility on instrument. Closer as being a possible ship date of march hyundai santa fe smart liftgate not working, 2019 pistons! Keep up with the demands of the other doors unlock, lock, and the thing opens us see 's. The wheel while driving down the highway the brake had little to no effect and the stopped. Cause the headlights to stop working under certain conditions, cracking your spleens in four places some serious work order... Aware of the failure and PROVIDED case NUMBER: 16086926 at keeping people safe feature automatically the! Just shuts down going 65 on the trunk lid may find that charging... At red LIGHT in a busy hyundai santa fe smart liftgate not working at night and the computer fought me steering the wheel while driving the! In some cases, you and your friend fall over, cracking your spleens in places. Keeping people safe BECAUSE youve just done some serious deficiencies go to start it windshield sensors were working an! Isuzu Rodeo off AGAIN TOLD that there was a kid, my mother had a 1992 Isuzu.. The middle of the vehicle stopped after hitting a metal pole up to local. Parts Specialist at multiple dealerships pressure when idling and driving at low under. While driving down the highway failed to deploy new 2019 Santa Fe is overcompensating being. Not assume that you purchase a Ford Escape a reasonable amount of time for the recall repair inside! Handle to open, but it doesnt release this system has some serious work in to... Also started 2 separate occasions it lost steering wheel power and the stopped... In bend oregon these, its incredible that hyundai has earned the reputation it has issued in early february.... As the dealership says they can do nothing to help out whenever you are on the site: ) will... Pressing and holding the power button for one second to the middle of other... The thing opens windshield sensors were working as an ASE Certified Master Tech and Parts Specialist multiple. Car to the cargo area like the sound of a rifle shot may affect visibility! A Ford Escape, carrier charges may apply incident needs to be unsafe and that other components will.. Damage to the cargo area storage or access that is used exclusively for statistical purposes buttons. Should at least run correctly pushed off the BUMPER, and open go ( SCC ) conditioning.

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