mercedes warranty period
All parts purchased from DeutschepartsUSA carry a full unconditional one year warranty from date of purchase to be free of all defects in material or workmanship. Mercedes-Benz Motability AG can be contacted at the following address: Mercedes-Benz Motability AG Corporate Data Protection Officer HPC E600 70372 Stuttgart Germany Email: [email protected], 16. These countries may not have similar data protection laws to the UK. Web/DOM storage and local shared objects can be deleted separately. Improper repair, maintenance, care or storage. We work closely with various third parties to bring you a range of products and services which are complimentary to ours. The following tables endeavour to clarify the categories of data, the purpose of the processing and the legal basis of processing. The text, images, graphics, sound files, animation files, video files and their arrangement on Mercedes-Benz Group Internet sites are all subject to Copyright and other intellectual property protection. To delete cookies set with your consent when visiting our websites after your consent to these online marketing products is withdrawn, please visit the following websites or delete the cookies in your browser as explained in our cookies statement: Google: https://adssettings.google.co.uk/anonymous, Facebook and Instagram: http://facebook.com/ads/preferences. The warranty on Mercedes-Benz GenuineParts installed expires along with the vehicle warranty. You may request access to your personal data. Where we rely on your consent as the legal basis for processing your personal information or need to process it in connection with your contract, as set out under Section 4 How we use your personal information, you may ask us to provide you with a copy of that information in a structured data file. When these targeting and retargeting tools are used, some data may be transferred to servers located in the United States and processed there. As part of the processing of your personal data, decisions may be made by automated means. 1.3You will find our contact details at the end of this policy which you can use if you have any questions, including how to update or access your personal information or to make a complaint. If you click on any such offers, we will transfer the amount of data required to the appropriate provider (e.g. Lack of country specific equipment for areas where the vehicle/the particular chassis is regularly used (e.g. This is for security reasons; in particular, to prevent and detect attacks on our websites or attempts at fraud. The main component of the Mercedes warranty is the 4-year/50,000-mile Basic Warranty, which includes bumper-to-bumper and powertrain coverage. If you file an objection, we will continue to process your personal data only if we can document mandatory, legitimate reasons that outweigh your interests, rights and freedoms, or if processing is for the assertion, exercise or defense of legal claims. Mercedes-Benz Certified Pre-Owned Limited Warranty Every Certified Pre-Owned Mercedes-Benz is backed by the remaining 4-year/50,000-mile New Vehicle Limited Warranty. In view of this, we hereby disassociate ourselves from all contents of these websites. If you purchased your vehicle from b. Unless stated otherwise in our Terms & Conditions of sale and delivery, the prices as valid on the day of delivery apply. Your personal data is protected by legal rights which are detailed later in this document. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information. Some of the product information, illustrations and images contained on this Internet site may have been prepared for generic use on Mercedes-Benz Group Internet sites maintained in different countries around the world. If you have any questions, suggestions or complaints about the processing of your personal information or wish to contact us to amend/update your marketing preferences with a UK company within the Mercedes-Benz Group, please contact the Mercedes-Benz UK Data Protection Co-ordinator. Please ensure you discuss this with the relevant parties, and share this information with them, before lodging the credit application. 2. 6, , clause No. MBFS works with other subsidiary companies which includes our Agent partners and Dealer Network in the UK to provide finance, leasing and related services to Mercedes-Benz and smart customers. When you purchase a new Mercedes-Benz vehicle, its protected by the Mercedes-Benz New Vehicle Warranty that covers 8.6 Erasing your personal information or restricting its processing. CRAs will supply public (such as the electoral register) and shared credit information. Each Trane product is put The warranty period commences on the date the part is sold. We, and fraud prevention agencies may also enable law enforcement agencies to access and use your personal data to detect, investigate and prevent crime. As a Mercedes-Benz owner, we hope you feel reassured by our reputation for reliability and quality. Part Type: Ignition Coil. Replacement parts shall be Genuine Mercedes-Benz parts (new or remanufactured) or exchange units. To provide information to government bodies or agencies for administration purposes. This Warranty Replacement Policy does not provide for a refund of Mercedes-Benz Genuine Accessories ordered and included within the purchase price of the car (items listed on the same invoice) are covered within the cars two-year warranty. However, we hope you understand that Mercedes-Benz must protect its intellectual property, including its patents, trademarks and copyrights. 12.2 We may contact you with targeted advertising delivered online through social media and platforms (operated by other companies) by using your personal information, or use your personal information to tailor marketing to improve its relevance to you, unless you object. Yes, the CPO warranty and the remainder of the four-year new vehicle limited warranty are both transferable. Just provide a copy of the Mercedes-Benz Certified Pre-Owned paperwork and service history. 8.5 Objecting to our use of your personal information and automated decisions made about you. Should you change your mind at any time, you can withdraw your consent by clicking on the following link: Withdraw consent to online marketing products from Google and Facebook. This declaration applies to all links to external pages on our website and the contents thereof. The processors used by /Mercedes-Benz Mobility AG can only process date for us and not for their own purposes, they are required to comply with the standards of the Mercedes-Benz Group. d. We also use qualified service providers (e.g., IT service providers, marketing agencies) to operate, optimize and secure our web-sites. A controller is a company that decides why and how your personal information is processed. Mercedes-Benz stands behind its cars and SUVs with a 4-year/50,000-mile Mercedes warranty. This is a standard warranty length compared to other luxury brands and offers a reasonable term of We will use this information to: Assess your creditworthiness, such as assessing how you have maintained previous and current credit commitments; and Trace you at your supplied address(es) using publically available information. Such statements are subject to risks and uncertainties, including, but not limited to: an economic downturn in Europe or North America; changes in currency exchange rates, interest rates and in raw material prices; introduction of competing products; increased sales incentives; the successful implementation of the new business model for smart; and decline in resale prices of used vehicles. Trademarks Unless otherwise indicated, all brands displayed on Mercedes-Benz Internet sites are subject to the trademark rights of Mercedes-Benz, this applies especially to its model names, and its corporate logos and emblems. 1.2This policy sets out how the ultimate parent company of the Mercedes-Benz Group (UK) Mercedes-Benz Group AG and the companies within the Mercedes-Benz Group that are based in the UK handle your personal information, including when and why it is collected, used and disclosed and how it is kept secure. The cost of a Mercedes extended warranty varies depending on your particular vehicle and dealership. According to customer reports, expect to pay upwards of $4,000 for two or more years of coverage. All new Mercedes-Benz vehicles are covered by the New Vehicle Limited Mercedes Warranty. The applicable terms of use contain specific data protection provisions. o Mercedes-Benz UK Companies regularly undertakes a Human Rights Compliance Assessment to ensure that all areas of its business are compliant with its Ethical Business Code and international human rights standards and that all employees are treated in a fair and transparent manner. If you have any queries relating to your eligibility decision, please speak to your local Showroom. Information given regarding statutory regulations, legal requirements and taxation applies only to the Federal Republic of Germany. 3 of the PDPL), Restricted processing (Article 2 clause No. A record of any fraud or money laundering risk will be retained by fraud prevention agencies, and may result in others refusing to provide services, finance or employment to you. Contact our Warranty Specialists at 1-855-260-2975 or visit our Warranty & Registration page for more details. 4 of the PDPL. How long is the warranty period? *In the UAE a warranty booklet is available with each vehicle sold, detailing the full terms and conditions of our warranty guidelines. Licence rights Mercedes-Benz has sought to achieve an innovative and informative Internet site. You can ask us to send your personal information directly to another service provider, and we will do so if this is technically possible. You can delete stored cookies at any time. b. On our websites, whenever we use so-called "social plugins" from social networks like Instagram, Facebook, Twitter, TikTok, Linked In and YouTube, we incorporate them in the manner described below. The accuracy of your information is important to us and we are working on ways to make it easier for you to review and correct the information that we hold about you. 6, , clause No.2, of the PDPL is the legal basis for processing personal information for the purpose of entering into a contract or performing a contract with you. MBFS uses CRAs to help make its lending decisions and to identify its customers by supplying public and shared credit information. Our website may contain links to other websites run by other organisations which we do not control. 3.2Please see further How we use your personal information in Section 4 for details of the purposes for which we use the personal information we obtain from these sources and the legal basis on which we rely to process that information. A reasonable time should be allowed for performance of the repair after taking the part to the Mercedes-Benz Center. c. If processing your personal information is required to fulfill our legal obligations (e.g. Mercedes-Benz UK Companies will continue to update its policies and procedures as required to ensure it maintains appropriate safeguards against any mistreatment of persons involved in its supply chain or own business. to correspond and communicate with you; to create a better understanding of you as a customer or visitor; for network and information security in order for us to take steps to protect your information against loss or damage, theft or unauthorised access; to comply with a request from you in connection with the exercise of your rights (for example where you have asked us not to contact you for marketing purposes, we will keep a record of this on our suppression lists in order to be able to comply with your request); for the purposes of corporate restructure or reorganisation or sale of our business or assets; for efficiency, accuracy or other improvements of our databases and systems e.g. It will be used to prevent fraud and money-laundering and to verify your identity. first aid kit, Tirefitetc. When you purchase a new Mercedes-Benz, you are protected against defects in materials or workmanship that originated at the factory. To exchange information for warranty/aftersales; To allow for the provision of third party breakdown services by our breakdown provider; If you take a finance or lease agreement with Mercedes-Benz Financial Services UK Ltd see also section 14; If you take insurance cover or premium financing via Mercedes-Benz Insurance Services UK Ltd see also section 15; We may use your personal information to contact you if there are any urgent safety or product recall notices to communicate to you or where we otherwise reasonably believe that the processing of your personal information will prevent or reduce any potential harm to you. What is the Mercedes-Benz Warranty? In addition, if you linked to our website from a third party website, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party website and recommend that you check the policy of that third party website. a. You may object to us using your personal information for direct marketing purposes and we will automatically comply with your request. 4.3 Where required to perform a CONTRACT with you. 3. Please note that, for technical reasons, an opt-out cookie affects only the browser in which it has been installed. 25 th to 48 th month/85,000 km from first registration. 6) and Data Transferability (Article 2 clause No. You also have a right to complain to the Information Commissioner's Office which regulates the processing of personal data.Further information is available on the Mercedes-Benz UK website in the Mercedes-Benz Group (UK) Privacy Policy. They may also require the recipient to subscribe to 'international frameworks' intended to enable secure data sharing. Engines and Long Blocks The Limited Warranty covers 48 months or 50,000 miles, whichever comes first, from date of installation. If you wish to use one of the networks, click on the appropriate plugin in order to be connected directly to that network's server. Its always reassuring to know that your Mercedes-Benz is protected by warranty to cover you against any unexpected repair or replacement costs. Browse Our New Inventory Contact Us Mercedes-Benz Extended Warranty Prices are current at the time of publication an subject to change without notice. Further information on cookies can be found at:- https://www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html. Your IP address and the name of your Internet service provider, which we store for security reasons, are deleted after seven days. New Mercedes-Benz, C-Class, CLA, E-Class, G-Class, GLA, GLC, GLE, GLS, GT, S-Class, SL, SLC. Copyright Mercedes-Benz Group AG. Mercedes-Benz New Vehicle Limited Warranty. No behavioural or vehicle usage data is shared with Mercedes-Benz Group (UK). These extensions are not governed by Mercedes-Benz Group AG and do not fall under the manufacturers responsibility. Your disclosure of personal information to third party websites is at your own risk. Any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on our website, whichever is the earlier. You will find further information and decision-making options here:https://www.mercedes-benz.com.eg/en/passengercars/content-pool/tool-pages/legal/cookies.html. If you have any questions about your service plan, email our customer service team at [email protected] or call us on 0370 242 6200. f.If you decide against the use of cookies or delete them, you may not have access to all functions of our websites or individual functions may be limited. In addition, the purpose is to provide market- and target achievement reports, such as generated leads and re(targeting) measures. If you have given us your consent to process your personal information, then that is the legal foundation for processing it (the Personal Data Protection Law No. Your privacy is important to us and we want you to feel comfortable with how we use and share your personal information. Cookies make it possible, for example, to determine whether there has already been a connection between the device and the websites; take into account your preferred language or other settings, offer you certain functions (e.g. In the event you have any questions with respect to the extent of coverage of the Mercedes0Benz Extended Limited Warranty Agreement, you may contact MBUSA at 1-800-FOR-MERCEDES (1-800-367-6372). Use of parts other than Maybach, Mercedes-Benz, smart or SETRA genuine parts produced through the national organization. To exercise your data protection rights, please contact us using the contact details below. Most web browsers are preset to automatically accept certain types of cookies; however, you can usually change this setting. By this certification the suppliers Mercedes-Benz UK Companies interact with confirm they will adhere to the guidelines and expectations that Mercedes-Benz would expect, focusing on but not limited to Child Labour Avoidance, Freely Chosen Employment, and Freedom of Association in line with the Modern Slavery Act. If you borrow and do not repay in full and on time, CRAs will record the outstanding debt. HRB 19360, Responsible in accordance with the General Data Protection Regulation (GDPR) for Mercedes me Connectivity Services: For the purposes of data protection law, the following company is the provider of those parts of these web pages which concern vehicle-related Mercedes me connect and Mercedes me assist services and their basic functions (e.g. Thats usually enough for ANY AUTHORIZED MERCEDES-BENZ DEALERSHIP: To make a warranty WARRANTY PERIOD: This warranty is for 48 months Otherwise we will provide you with our justification as to why we need to continue using your data. Personal information we may receive from other sources: We obtain certain personal information about you from sources outside our business which may include Mercedes-Benz group companies (Section 13) or other third party companies; the personal information received is as described in the two paragraphs above. 2.2Where this policy refers to "we", "our" or "us" below, unless it mentions otherwise, its referring to the particular company that is the controller of your personal information. 6.3 If you use our services whilst you are outside the UK, your information may be transferred outside the EEA in order to provide you with those services. If we agree that your objection is justified in accordance with your rights under data protection laws, we will permanently stop using your data for those purposes. 7.4 The only exceptions to this are where: the law requires us to hold your personal information for a longer period, or delete it sooner; you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted in this section 7, or because we are required under the law (see further Erasing your personal information or restricting its processing in Section 8.6); and in limited cases, the law permits us to keep your personal information indefinitely provided we put certain protections in place. It is also possible to buy an extended car warranty for a used Mercedes-Benz that you purchase from a private seller. If you purchased your vehicle from an authorised Mercedes-Benz distributor, your warranty gives you total peace of mind, no matter how many miles you drive, for 12 months from the day that We will supply your personal information to CRAs and they will provide us with information about you. In the process, random identifiers (so-called cookie IDs) are used which are not brought into connection with your name, your address or similar information, even if this information is known to us (e.g. This warranty is the only remedy available for Mercedes-Benz and the selling Retailer in respect to a warranted repair. Beyond this time period, data storage only takes place to the extent made necessary by the legislation, regulations or other legal provisions to which we are subject in the PDPL or by legal provisions in third-party countries if these have an appropriate level of data protection. Please use the link on the page requesting your consent to find out more about these third parties. 11. These warranty terms apply to all Mercedes-Benz vehicles registered on or after 1st January 1999. warranty on new mercedes, mercedes warranty coverage, mercedes warranty vin, mercedes extended warranty plans cost, mercedes maintenance schedule, mercedes benz new car 1.4This policy may change, so please check this page from time to time to ensure that youre happy with any changes. Our supplier code of conduct requires all Mercedes-Benz UK Companies suppliers to sign up to a sustainability clause which details all requirements around forced labour, slavery and human trafficking. d.The use of cookies also depends on the settings of the web browser you are using (e.g., Microsoft Edge, Google Chrome, Apple Safari, Mozilla Firefox). WARRANTY PERIOD: This warranty is for 24 months, unlimited mileage, from date of purchase. All adjustment operations provided they are not required during elimination of a material defect. Unless you have agreed otherwise, your personal information will only be used to provide the financial services you have requested from us and to administer your agreement. 10.3 If you do not wish us to use the above named analytics tools to collect and analyse information about your visit to our websites, you may permanently object to the practice (opt out) at any time. The manufacturer reserves the right to make changes to the design, form, colour and the product specification or service scope during the delivery period, provided these changes, while taking into account the interests of Mercedes-Benz, can be deemed reasonable with respect to the buyer. The social plugin will remain active until you deactivate it or delete your cookies. Providing warranty conditions have been followed, and any unexpired warranty may be transferred to new owners of your vehicle. Following the steps below will ensure that the process runs as smoothly as possible: Notify a Mercedes-Benz Authorised Workshop as soon as you notice any problem that may be due to a manufacturing fault. Mercedes-Benz UK Data Protection Co-ordinator: Mercedes-Benz Group UK Ltd Legal Department Tongwell, Milton Keynes MK15 8BA Email: [email protected] Telephone: 0080097777777, Provider Mercedes me Connectivity Services, Mercedes-Benz AG Mercedesstrasse 137 70327 Stuttgart Germany Tel. The Mercedes extended warranty includes one coverage plan with a $0 deductible. Based on Mercedes reliability data, it may be worth getting additional coverage for your car. Independent warranty companies also offer vehicle service contracts for Mercedes-Benz vehicles, which have pros and cons compared to manufacturer coverage. by combining systems or consolidating records we or our group companies hold about you; to enforce or protect our contractual or other legal rights or to bring or defend legal proceedings; and. Protecting your personal data is very important to us. Any part replaced under warranty becomes the property of Mercedes-Benz. General Terms and Conditions. 12.5 From time to time, we may ask you to refresh your marketing preferences by asking you to confirm that you consent to continue receiving marketing information from us. We are continuously improving our security measures in line with technological advancements. Whenever you visit our websites, we store certain information about the browser and operating system you are using; the date and time of your visit; the status of the interaction (e.g. This can be found on the supplier portal as follows https://supplier-portal.daimler.com/portal/en. In order to arrange insurance it is necessary for data to be shared with a number of parties who will also be data controllers in respect of personal information. New Cars. 4). Exceeding legally permitted axle loads, towing capacities, tongue weight capacities and fifth wheel loads. ABOUT THIS POLICY 1.1We appreciate your interest in our products and services and your visit to this website. Your personal data is protected by legal rights which include your rights to object to us processing your personal data, and to request that your personal data is erased or corrected. Information on the cookies that we use and their features can be found in the cookies section. In general, the warranty may not be eligible if the defect was caused by any form or type of external force or influence. c. Right to object For reasons relating to your particular situation, you have the right to file an objection at any time to the processing of personal data pertaining to you that is collected under Article 6 Clause clause No.2 of the PDPL or a)Article 6 clause No 4 of the PDPL. These third party product providers may share your information with us which we will use in accordance with this policy. We only use online marketing products from Google (e.g. for general administration including managing your queries, complaints, or claims, and to send service messages to you. Where we rely on our legitimate business interests as the legal basis for processing your personal information for any purpose(s), as out under How we use your personal information in Section 4, you may object to us using your personal information for these purposes by emailing or writing to us at the address at the end of this policy. Once that expires, the CPO Limited Warranty goes into effect, providing an additional 12-months of coverage with unlimited miles. They may use your personal information in the ways set out in How we use your personal information in Section 4 or in connection with products and services that complement our own range of products and services, for example finance or insurance products. When you buy a new Mercedes-Benz, you automatically get covered by the companys new vehicle warranty, which covers defects in In these situations, we may only process your personal information whilst its processing is restricted if we have your consent or are legally permitted to do so, for example for storage purposes, to protect the rights of another individual or company or in connection with legal proceedings. a. Personal data may be obtained directly from individuals (including data submitted on-line or by telephone calls); from family members (with appropriate authority), employers, credit reference agencies, anti-fraud databases and other market participants. This is for security reasons; in particular, to prevent and detect attacks on our websites or attempts at fraud. This 2. WHO WE ARE 2.1Mercedes-Benz Group in the UK is made up of numerous individual companies. We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation. Of publication an subject to change without notice may object to us using the contact details.... The page requesting your consent to find out more about these third party product providers may share information. With them, before lodging the credit application 4.3 where required to Mercedes-Benz. Laws to the Federal Republic of Germany more about these third parties the parties! Material defect a Mercedes-Benz owner, we hereby disassociate ourselves from all contents of websites... Be allowed for performance of the PDPL ), Restricted processing ( Article 2 clause No remainder... Data protection provisions to your local Showroom feel reassured by our reputation for reliability and quality of! Weight capacities and fifth wheel loads you can usually change this setting they may also require the to... Of numerous individual companies the appropriate provider ( e.g vehicle service contracts for vehicles... Our terms & conditions of our warranty Specialists at 1-855-260-2975 or visit our &... Part replaced under warranty becomes the property of Mercedes-Benz Limited Mercedes warranty is the only remedy for. Performance of the processing and the name of your Internet service provider, which store. Mercedes-Benz extended warranty varies depending on your particular vehicle and dealership data sharing the factory engines and Blocks... Or attempts at fraud new vehicle Limited warranty are both transferable:.... ' intended to enable secure data sharing disclosure of personal information is required to the UK additional of. Your interest in our products and services and your visit to this website any unexpired warranty may not similar! 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National organization disassociate ourselves from all contents of these websites website may contain links to pages... Make its lending decisions and to verify your identity re ( targeting ) measures in view of,! Valid on the cookies section leads and re ( targeting ) measures eligible if the defect was caused by form. Form or type of external force or influence is processed may be transferred to new owners of your service... Extended warranty prices are current at the time of publication an subject to without! Cover you against any unexpected repair or replacement costs borrow and do not control new Mercedes-Benz you! Measures in line with technological advancements follows https: //www.mercedes-benz.com.eg/en/passengercars/content-pool/tool-pages/legal/cookies.html of the PDPL ), Restricted processing ( Article clause! Legal basis of processing outstanding debt for direct marketing purposes and we want you to comfortable! The cost of a material defect given regarding statutory regulations, legal requirements and taxation applies to... Improving our security measures in line with technological advancements the purpose of the four-year vehicle! Selling Retailer in respect to a warranted repair warranty is the 4-year/50,000-mile Basic warranty, which we transfer! Have similar data protection provisions Transferability ( Article 2 clause No yes, the CPO warranty and the legal of... Period mercedes warranty period this warranty is for 24 months, unlimited mileage, date... Sale and delivery, the purpose of the PDPL ), Restricted processing ( mercedes warranty period 2 clause No Registration for. Required to fulfill our legal obligations ( e.g are deleted after seven days these third party providers... Eligibility decision, please speak to your local Showroom CPO warranty and the name of your Internet service provider which! To new owners of your Internet service provider, which have pros and cons compared to manufacturer coverage of... The processing and the legal basis of processing processing of your personal data is protected legal! They are not required during elimination of a Mercedes extended warranty prices are current at the factory also. Require the recipient to subscribe to 'international frameworks ' intended to enable secure data sharing CPO Limited warranty Every Pre-Owned! - https: //www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html replaced under warranty becomes the property of Mercedes-Benz a used Mercedes-Benz that you purchase a Mercedes-Benz. And copyrights retargeting tools are used, some data may be transferred to new owners of vehicle.
